Privacy Policy

PRIVACY STATEMENT 

This privacy statement sets out how First Choice Services uses and protects any information that you give the organization when you use this website. First Choice Services is committed to ensuring that your privacy is protected. 

Regarding information collected via this website: 

First Choice Services adheres to the highest ethical standards in gathering, using, and safeguarding information submitted via this website. 

First Choice Services limits access to information collected via this website to those staff members who require the information to carry out their business functions; all staff are educated about practices and policies to safeguard that information, and those policies are carefully enforced. 

Third parties that support First Choice Services must agree to safeguard information in the same manner as does First Choice Services. Only third parties that require information collected via this website in order to support First Choice Services are provided with such information. 

First Choice Services makes all reasonable efforts to accurately and securely maintain information collected via the website. First Choice Services monitors and adopts applicable technologies designed to aid in the accuracy and security of information gathered via this website. 

Information is collected only when visitors to the site voluntarily provide it. Information submitted via this website may be stored and used by First Choice Services to better understand the needs of visitors to the site, to inform visitors of offers that may be of interest to them, and to improve First Choice Services. 

First Choice Services has no intention of collecting information from children that may be personally identifiable, including names, addresses, telephone numbers, or email addresses; children are asked not to submit such information.  

This website may collect information that is NOT personally identifiable from any visitor to the site, including the visitor’s operating system, browser, domain name, and the specific Web pages on the website that the visitor accesses. Such information is used to improve First Choice Services' website. 

Visitors to the website are informed that First Choice Services may store some information on a visitor’s computer in the form of a “cookie” or similar file. These files allow First Choice Services to tailor its website to reflect the visitors listed or historical preferences. Most Web browsers notify a user when such a file is stored and allow the user to erase or block such files in his/her computer, as per the browser’s instructions. 

DISCLAIMER: First Choice Services does not endorse nor control the content, products or services of other sites linked to or from this website. This website is intended to facilitate the dissemination of information to the public. 

Introduction: Welcome to First Choice Services. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services. 

SMS Terms & Conditions 

SMS Consent Communication: The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. 

Types of SMS Communications: If you have consented to receive text messages from First Choice Services, you may receive messages related to the following: 

• Appointment set up 

• Appointment reminders 

• Follow-up messages 

Example: "Hello Caller this is Nick with the Problem Gambling Helpline of WV I am reaching out to remind you of your assessment on March 10, 2025 at 10AM. If you have any questions please feel free to reach out here or dial 304-111-1111. Thank You have a wonderful day!” 

Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to 5 to 10 SMS messages per week related to your treatment. 

Example:  "First Choice Services’ message frequency may vary depending on the individual circumstances of our visitors. You may receive up to 5 to 10 SMS messages per week regarding your appointments or follow-ups." 

Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. 

Opt-In Method: You may opt-in to receive SMS messages from First Choice Services in the following ways: 

• Verbally, during a conversation 

• By submitting an online form 

• By filling out a paper form 

Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. 

Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://hipaa.jotform.com/212284607675057. 

Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. 

Messaging Disclosures: 

• Message and data rates may apply. 

• You can opt out at any time by texting "STOP." 

• For assistance, text "HELP" or visit our https://firstchoiceservices.org/privacy page to view Privacy Policy and Terms of Service. 

• Message frequency may vary.

Privacy: We respect your privacy and will only use the information you provide to communicate with you via SMS as outlined above. Your personal data will not be shared with third parties unless required by law or as necessary to deliver the requested service. 
 
Modifications: We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to engage with our services, you agree to be bound by any changes to these terms.